Liverpool Women's NHS Foundation Trust Enhances Patient Engagement with Netcall's Patient Hub

Liverpool Women's NHS Foundation Trust Enhances Patient Engagement with Netcall's Patient Hub

8th May 2024 - Liverpool Women's NHS Foundation Trust is proud to announce the procurement of Netcall's Patient Hub, a cutting-edge patient engagement portal. This partnership marks a significant step towards enhancing the quality of care and communication for patients in the region.

Paula Brennan, Liverpool Women's Digital Programme Manager, shared her enthusiasm for the introduction of Patient Hub, highlighting the importance of putting patients first in the digital transformation of healthcare. Paul said:, “As Liverpool Women’s Digital Programme Manager, I am thrilled about the introduction of Netcall’s Patient Engagement Portal at the Trust. It's not just about technology; it's about empowering our patients and putting their needs at the forefront of our digital journey.

“The Netcall Patient Engagement Portal is more than just a platform; it's a testament to our commitment to patient inclusion in digital delivery. I am excited to see how this innovative solution will empower patients, improve communication, and ultimately elevate the quality of care at Liverpool Women’s Hospital.”

John Clarke, Head of Client Solutions in Health at Netcall, expressed his excitement about this collaboration, stating, "We are thrilled to be working with Liverpool Women's NHS Foundation Trust to implement Patient Hub. This innovative solution will not only streamline communication and engagement with patients but also empower them to take control of their healthcare journey."

Netcall’s Patient Engagement Portal, Patient Hub, is a digital patient engagement portal that offers appointment notifications, waiting list validation, Patient Initiated Follow-up (PIFU) and NHS App integration. It reduces staff administrative burden and increases capacity throughout NHS Trusts and Boards by empowering patients to self-serve. In 2023, we saw 10.2 million notifications sent out to patients by our NHS customers, £11.2 million saved from being wasted and an average of 72% patient uptake of the portal.

For more information about Netcall's Patient Hub, visit Digital Patient Engagement Portal | Patient Hub | Netcall