Crothall Healthcare and Nuvolo Partner to Launch Next Generation Cloud Platform for Healthcare Clinical Engineering Program Management

WAYNE, Pa.--(BUSINESS WIRE)--Crothall Healthcare today announced that its Healthcare Technology Solutions (HTS) division has launched teamCHAMPS, a modern, cloud-based Computerized Maintenance Management System (CMMS) powered by Nuvolo. This modern, next generation cloud platform is now available at all hospitals served by Crothall HTS.

Crothall Healthcare manages and provides oversight of a hospital’s entire life cycle of medical devices. It is one of the largest U.S. companies in the market, maintaining approximately 1,000,000 medical devices annually and serving more than 200 hospitals and health systems across the country.

“This strategic investment from Crothall represents the strongest possible commitment to our customers to truly modernize service management for clinical engineering. This exciting new technology from Nuvolo, built on the ServiceNow platform, allows our customers to harness the value and power of improved uptime, better clinical engineering program management, and improved medical device safety and performance,” said Division President Jim Cheek. “The teamCHAMPS platform provides modern, easy to use and mobile-ready capabilities in areas of data and analytics, robust, easy to create reporting and dashboarding, and flexible workflow management.”

Crothall’s new teamCHAMPS platform, powered by Nuvolo, supports the full service management lifecycle of a hospital’s medical device fleet. The platform’s cloud-powered inventory control feature enables teams to track each step of the inventory process. The platform also captures information on service contract management, service requests, preventive maintenance management, capital equipment, and cyber security profiles.

“We’re excited to help Crothall bring teamCHAMPS to their network of Healthcare clients,” said Todd Lefkowitz, Nuvolo Chief Customer Officer. “By using the Nuvolo platform, their clients can be sure they have the most modern solution to manage all assets within the healthcare system. Most importantly, Nuvolo connects departments like HTM, Facilities and IT on one platform, so cross departmental communication and data sharing is possible.”

The teamCHAMPS platform’s real-time reporting and analytics enables each hospital to receive data insights correlating to an asset and facility in just a few clicks. Crothall’s HTS team can also track historical data and leverage the platform’s three levels of maintenance analytics—corrective, preventive, and predictive—to optimize use of all equipment and improve decision-making with maintenance issues.

Other capabilities include:

• Integration with ECRI’s database for product recalls and hazard alerts
• Integration with the oneSource Biomedical database of validated manufacturer PM and repair guidelines
• Shipping status and delivery arrivals, which speed up the workflow process
• Designed to support the requirements of the Joint Commission, accreditation organization DNV, and Crothall HTS’ ISO 13485:2016 Quality Management System.

About Crothall Healthcare

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its almost 1500 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 27,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485:2016 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory, and Sterile Processing.

About Nuvolo

Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions, Built on NOW. We provide a single platform to manage all people, all physical locations, all assets, and all work. Industries we serve include healthcare, life sciences, retail, government, higher education, technology, financial services and enterprise. Nuvolo is headquartered in Paramus, NJ with a global workforce located throughout North America, Europe and Asia at www.nuvolo.com.

Tom Hughes
VP, Communications
Compass One Healthcare
Tom.Hughes@compass-usa.com