Honeywell and Salesforce Team Up to Deliver Life Sciences Solutions that Enable Safe and Streamlined Patient Care

Honeywell’s TrackWise® Quality solution suite combined with Salesforce Life Sciences Cloud will provide a software platform for pharmaceutical and medical technology companies

CHARLOTTE, Oct. 15, 2024 – Honeywell (Nasdaq: HON) today announced the expansion of its strategic partnership with Salesforce, Inc. to deliver a comprehensive platform of software solutions for the life sciences industry. The platform—which includes Honeywell’s TrackWise Quality, Salesforce Life Sciences Cloud, Agentforce, and other solutions—will help pharmaceutical and medical technology companies deliver critical medications and healthcare devices to patients more quickly, safely, and affordably.

By digitizing and automating quality and compliance processes, Honeywell’s TrackWise Quality helps companies efficiently manufacture their products, minimize risks, lower their production costs, and get safer products to market faster. Salesforce Life Sciences Cloud unifies various data sources—such as clinical test results and medical records—to streamline interactions between pharmaceutical / medtech organizations that are interacting with healthcare professionals, partners, and patients. The partnership’s focus on providing solutions that enable the life sciences sector to operate with precision, speed, and efficacy also supports Honeywell’s alignment of its portfolio to three compelling megatrends, including automation.

"Our ongoing commitment to provide innovative software to manufacturers of critical life supporting treatments is focused on provider and patient trust" said Frank Defesche, SVP & GM, Life Sciences at Salesforce. "The long-standing collaboration between Salesforce and Honeywell continues to strengthen the life sciences industry by supporting quality interactions and quality products in better ways, leading to better patient outcomes."

“By joining forces with Salesforce, we are able to bring together our combined life sciences strengths to further boost operational efficiency, improve quality, and increase patient centricity through technology,” said Sunil Pandita, Vice President & General Manager of Honeywell Life Sciences. “From helping patients find the right life-changing clinical trials to detecting anomalies in pharmaceutical manufacturing, Honeywell and Salesforce technologies are enabling better patient care.”

Honeywell’s TrackWise Quality helps life sciences companies build and maintain a robust quality eco-system and shift from reactive to proactive quality management. Using industry best practices, enhanced tracking and analytics, and artificial intelligence (AI) capabilities across quality processes, the solution suite enables companies to better leverage data to enhance performance and make decision-making more effective and efficient.

Salesforce Life Sciences Cloud is an end-to-end, intelligent engagement platform for pharma and medtech companies. Powered by AI, and built on top of Sales Cloud and Service Cloud, Life Sciences Cloud can be used to support tasks such as automating pharmacy benefit verification and expediting the screening of clinical trial candidates, which respectively help to improve patient access and medication adherence and enable faster and more diverse patient recruitment and reduced trial attrition. Other Salesforce solutions leveraged in the software platform include Agentforce, Data Cloud, and Analytics.

As part of its continued commitment to supporting life sciences customers, Honeywell also recently joined Salesforce’s Agentforce Partner Network, which is a global ecosystem of partners that are building solutions to support customers in assembling compliant training materials for life sciences workers based on complex regulatory standards. To learn more about Honeywell’s industry-leading technologies for life sciences, visit: www.honeywell.com/us/en/industries/life-sciences.

Salesforce, Salesforce Life Sciences Cloud, Agentforce, Data Cloud and others are among the trademarks of Salesforce, inc.